Performance Management

Explore the end-to-end processes associated with the performance management cycle – from setting goals and allocating work through to performance reviews and recognition, and dealing with performance issues. You will gain the skills and confidence to drive a performance culture, set performance standards that align KPIs to the organisation’s goals, and lead others to achieve them.

If you're a team leader or manager responsible for the performance of individuals or teams within your business or organisation, then Performance Management is the ideal course for you.

•    To develop an understanding of the principles of effective performance management
•    To introduce and develop understanding of best practice performance management
•    To introduce the concepts of work culture, competency, management style and organisation climate as critical elements of the performance improvement process
•    To give participants practical experience in a number of tools that are critical to managing performance