Course Description

This Certified Human Resource Professional (CHRP) preparation training program is designed to build strong, practical HR capabilities for professionals working in modern organizations. The course covers the full employee life cycle, including recruitment, workforce planning, employee engagement, performance management, compensation, and compliance. Participants will gain hands-on experience with HR tools, real-world case studies, and practical frameworks to improve organizational effectiveness and people management. The program also focuses on strategic HR’s role in business performance, leadership development, and organizational culture.

Course Objectives

By the end of this course, participants will be able to:

  • Apply best practices in recruitment and talent acquisition
  • Design effective onboarding and employee engagement programs
  • Implement performance management systems
  • Handle employee relations and workplace conflict professionally
  • Understand compensation, benefits, and job evaluation basics
  • Ensure HR compliance with labor laws and ethical standards
  • Align HR strategies with organizational business objectives

Audience

This course is suitable for:

  • HR officers and HR assistants
  • HR managers and business partners
  • Line managers and supervisors involved in people management
  • Talent acquisition specialists
  • Administration professionals transitioning into HR roles

Prerequisites

  • Basic understanding of workplace operations
  • At least 1 year of work experience in HR or administration is recommended
  • No formal HR certification is required

Course Content

HR Foundations & Workforce Planning

  • Role of HR in modern organizations
  • HR as a strategic business partner
  • HR ethics and professional standards
  • Human resource planning concepts
  • Workforce forecasting techniques
  • Job analysis and job descriptions
  • Competency frameworks and skill mapping
  • Practical exercise: Drafting job descriptions

Recruitment, Selection & Onboarding

  • End-to-end recruitment process
  • Employer branding and talent attraction
  • Interview techniques and behavioral interviewing
  • Selection tools and assessment methods
  • Onboarding best practices
  • Probation management
  • Practical workshop: Mock interviews and candidate evaluation

Performance Management & Employee Development

  • Performance management cycle
  • Setting SMART objectives
  • Key Performance Indicators (KPIs)
  • Performance appraisals and feedback techniques
  • Handling poor performance
  • Training needs analysis (TNA)
  • Career planning and succession planning
  • Case study: Performance improvement plans

Employee Relations, Labor Law & Compensation

  • Employee engagement strategies
  • Communication in the workplace
  • Conflict resolution and grievance handling
  • Basics of labor laws and compliance
  • Disciplinary procedures and documentation
  • Compensation structure and salary benchmarking
  • Job evaluation methods
  • Benefits and rewards management
  • Practical workshop: Handling disciplinary cases

Strategic HR, Leadership & HR Analytics

  • Aligning HR strategy with business strategy
  • Change management and organizational development
  • Leadership styles and people leadership skills
  • HR metrics and analytics
  • HR audits and continuous improvement
  • HR technology and digital HR systems
  • Final group exercise: Building an HR strategy plan
  • Course review and final assessment

 

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