Development Managers Program

The delegates will be in managerial positions, mainly at the middle management / head of department level

•    Build highly productive working relationships with internal clients 
•    Understand the communication process and relevant communication media 
•    Know how to increase information awareness in the workplace 
•    Understand leadership styles 
•    Understand leadership qualities and review own leadership qualities and potential 
•    Understand and use a range of strategic tools for analysis and prediction 
•    Learn how to integrate strategic tools into a flexible planning framework 
•    Find out how to engage colleagues in the strategic process 
•    Understand the importance of creativity and innovation for the organisation 
•    Know how to plan work 
•    Understand the importance of efficiency and effectiveness to achieve objectives 
•    Know how to manage performance 
•    Build flexibility into organisational and individual processes 
•    Understand basic marketing and benchmarking concepts 
•    Understand ethics and values in business 
•    Understand the macro vs. micro view 
•    Know how to describe a problem, its nature, scope and impact 
•    Know how to gather and interpret information to solve a problem 
•    Know how to solve a problem 
•    Think critically and analytically 
•    Understand a range of decision strategies and their uses 
•    Use appropriate decision strategies