Module 1 – Introduction to Incident Investigation
Definitions and terminology
Why investigate incidents?
Legal and organizational requirements
Incident reporting culture and just culture principles
Module 2 – Types of Workplace Incidents
Accidents
Near misses
Unsafe acts / conditions
Property damage
Environmental incidents
Occupational illness cases
Module 3 – Investigation Planning and Preparation
Initial response to incidents
Emergency priorities and scene control
Preserving evidence
Establishing investigation team roles
Investigation planning and timelines
Module 4 – Evidence Collection Techniques
Physical evidence collection
Document review
Photographic and video evidence
Equipment and process records
Sampling and measurements
Module 5 – Witness Interviewing Skills
Interview planning
Open vs closed questions
Effective listening techniques
Avoiding bias and leading questions
Recording witness statements
Module 6 – Cause Analysis Methodologies
Immediate causes
Underlying causes
Root causes
Human and organizational factors
Unsafe acts vs system failures
Module 7 – Root Cause Analysis Tools
5 Whys
Fishbone Diagram
Fault Tree Analysis
Barrier Analysis
Cause Mapping
Module 8 – Developing Corrective and Preventive Actions
Corrective vs preventive action
Hierarchy of controls application
Action prioritization
Assigning ownership and deadlines
Module 9 – Incident Report Writing
Structure of investigation reports
Writing factual and objective findings
Documenting conclusions and recommendations
Legal defensibility considerations
Module 10 – Follow-Up and Lessons Learned
Tracking action closure
Verifying effectiveness
Sharing lessons learned
Integrating findings into HSE systems
Module 11 – Practical Workshops and Simulations
Incident investigation simulation
Witness interview role-play
RCA practical exercise
Incident report drafting workshop
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