Class Introductions and TapRooT® Introduction
TapRooT® System Overview – What You’ll Be Learning
SnapCharT® Basics – Gathering Information
SnapCharT® Exercise – Practice
Causal Factors – Identifying the Errors
Root Cause Tree® – Eliminating Blame
Root Cause Tree® Exercise – On Your Own
Corrective Actions – Developing Fixes
Corrective Action Exercise
Software Tips
Generic Causes – Systemic Problems
Enhanced Corrective Actions
Preparing for Your Investigation
Collecting Information
Interviewing
Interviewing Exercise
Interviewing Exercise (RCA)
Management System & Changing Behavior
Equifactor®
Human Engineering
CHAP & Exercise
Change Analysis
Putting It All Together
Improving Procedures
Analyzing Training Problems
Quality Control
Work Direction & Exercise
Human Factors Jeopardy
Proactive Improvement
Auditing Using Safeguard Analysis
Communications
Water Hammer Exercise
Grading Investigations
Presenting to Management
Frequently Asked Questions
Start Final Exercise (SnapCharT®)
Final Exercise: Safeguards Analysis
Final Exercise: Define Causal Factors
Final Exercise: Find Root Causes
Final Exercise: Find Generic Causes
Final Exercise: Develop Fixes
Final Exercise: Presentations
comments (0)