Course Description

The Microsoft 365 Certified: Modern Desktop Administrator Associate certification is a professional IT credential designed for IT administrators who deploy, configure, secure, manage, and monitor devices and client applications in a Microsoft 365 environment. This certification demonstrates expertise in managing modern desktops and devices across cloud and on-premises environments, ensuring organisational productivity and security. Candidates learn how to configure Windows 10/11, manage policies and profiles, implement device compliance, deploy applications, and troubleshoot endpoints. The certification aligns with industry standards and best practices for modern IT management, making it valuable for IT administrators, support engineers, and desktop support teams responsible for enterprise device and desktop lifecycle management.

Course Objectives

By the end of this course, participants will be able to:

Deploy and configure Windows 10/11 devices in an enterprise environment

Manage policies and profiles using Microsoft Intune and Group Policy

Implement security baselines and device compliance strategies

Manage apps and data using Microsoft 365 services

Monitor, maintain, and troubleshoot devices and client applications

Support modern desktop environments using cloud and hybrid management tools

Ensure organisational compliance and security through endpoint management

Audience

Desktop and endpoint administrators

IT support engineers and technicians

System administrators managing Microsoft 365 environments

IT professionals responsible for device lifecycle management and security

Prerequisites

Familiarity with Windows 10/11, networking fundamentals, and Microsoft 365 services

Basic understanding of Active Directory, Group Policy, and Microsoft Intune

Prior experience in IT administration or support roles is recommended but not ma

Course Content

Module 1 – Windows Deployment and Configuration (MD-100)

Installing Windows 10/11

Configuring devices and device profiles

Managing accounts and policies

Network and storage management

Module 2 – Device Security and Compliance (MD-101)

Managing device security baselines

Configuring compliance policies

Monitoring and troubleshooting security issues

Module 3 – Application and Data Management

Deploying Microsoft 365 apps

Managing updates and application policies

Configuring user profiles and data access

Module 4 – Device Monitoring and Troubleshooting

Endpoint analytics and monitoring

Diagnosing hardware and software issues

Using Intune, Configuration Manager, and Microsoft 365 tools for support

Module 5 – Enterprise Deployment Strategies

Hybrid deployments and cloud integration

Migration strategies and automation

Device lifecycle management

Assessment Method

Two proctored exams (MD-100 and MD-101)

Performance-based scenario questions simulating real-world tasks

Passing both exams is required to earn certification

Exam Requirements

The certification requires passing two exams:

MD-100: Windows 10/11 – Deploying and Managing Devices

MD-101: Managing Modern Desktops – Deploying, Configuring, and Securing Microsoft 365

Exams include multiple-choice, case studies, and performance-based questions

Each exam typically 60–90 minutes

Can be scheduled via Pearson VUE

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