Course description

This course equips participants to investigate equipment and process problems methodically, identify true root causes, and implement effective corrective and preventive actions. Emphasis is placed on evidence collection, hypothesis testing, and bias control.

Participants practice applying multiple techniques and building reports that drive accountability. The program helps organizations move from symptom‑fixing to sustained defect elimination.

Audience

Designed for:

  • Reliability engineers and problem‑solving teams
  • Operations and maintenance supervisors
  • HSE and quality professionals

Prerequisites

No formal prerequisites. Familiarity with plant incidents and equipment failures is useful.

Course content

RCA Fundamentals & Triggers

  • Incident types and thresholds
  • Scope, charter, and team roles
  • Evidence preservation and bias control
  • Problem statements and hypotheses

Techniques & Tools

  • 5 Whys and cause‑and‑effect diagrams
  • Fault tree and event tree analysis
  • Timeline and barrier analysis
  • Data collection and interviews

Analysis & Verification

  • Converging on likely causes
  • Testing hypotheses and corroborating evidence
  • Quantifying risk and consequence
  • Drafting interim findings

Actions & Implementation

  • Corrective and preventive action design
  • Human‑factor and system fixes
  • Prioritization and ownership
  • Change management considerations

Reporting & Learning

  • Writing concise, visual reports
  • Communicating findings to stakeholders
  • Tracking closure and effectiveness
  • Lessons learned and knowledge base

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